- At least 1-2 hours a week for 3+ months or 20 hours/year; flexible schedule
- 18+; ability to communicate with visitors and maneuver to stations in the zoo; pass a criminal and background check; have a current TB test
Is This the Right Fit for Me?
You love animals, being outside, and talking with people. You enjoy interacting with people of all ages, especially when helping them learn or experience something new! You’re comfortable being on your feet and navigating around the zoo.
About John Ball Zoo
John Ball Zoo inspires people to be active participants in the conservation of wildlife and our natural environment. Located in Grand Rapids’ West Side, the zoo is committed to the advancement of public education on the need for wildlife conservation and preservation. From March through November, the zoo is open every day and is home to 1,300 animals in 245 species.
What Others are Saying
“My love for animals took me to John Ball Zoo. The animals give back with unconditional love. When I’m there, I work with young people who bring laughter and life back to me, and I have a purpose while caring for the animals and seeing others enjoy them. You’re never at an age where you can’t learn something new, so I like growing with new information there. If you love animals and want to teach people to respect then, then volunteer as a zoo ambassador to learn and laugh and have fun while helping.”Joann
Contact the Organization
If you’re ready to ask some questions and get started, contact the John Ball Zoo directly.
What to Expect
Attend an information session offered monthly to learn more (upcoming dates can be found here) and then fill out an application online. You’ll get to know the zoo better through an onsite scavenger hunt and then interview with the volunteer manager. Before your first shift, you’ll attend an orientation, which includes a zoo tour, in-person training, and online courses.